A ready-to-copy Airbnb welcome book template for hosts: where to put the Wi-Fi password, how to word house rules so guests actually follow them, and how to curate local picks. Includes tables, sample copy and a step-by-step flipbook build.
It is 11 p.m., your guest has just landed, the door code works, and then the messages start: "What is the Wi-Fi password?" "Where do I put the trash?" "Is there a decent place still open nearby?" Every host has lived this. A well-built welcome book answers all of it before anyone has to ask. This article gives you a full Airbnb welcome book template, with sample wording for Wi-Fi, house rules and local picks, and shows how to turn it into a polished digital flipbook with Flipbooks AI.
Paper binders get stained, lose pages and never get updated. A digital welcome book fixes all three problems, and guests can open it on their phone in the taxi from the airport.
A welcome book is the quiet employee who works every check-in, never takes a day off and always gives the same correct answer. Hosts who use one typically report fewer repetitive messages, fewer small damages and better review comments about "communication" and "cleanliness".
Guests rarely read long documents. They scan for four things:
If your book answers those in the first three pages, you have done 90% of the job.
đź’ˇ Pro tip: Put a QR code card on the entry console and the fridge that opens the welcome book. Guests who skip the printed copy still find it in seconds.
Here is the page order that works for most short-term rentals. Keep the whole book between 10 and 16 pages.
| Page | Section | What goes inside | Ideal length |
|---|---|---|---|
| 1 | Welcome cover | Property name, host photo, short greeting | 40 words |
| 2 | Arrival and access | Door code, parking, building entry | 80 words |
| 3 | Wi-Fi and devices | Network, password, TV and heating | 60 words |
| 4 | House rules | Quiet hours, smoking, visitors, pets | 120 words |
| 5 | Kitchen and appliances | Coffee machine, oven, trash and recycling | 100 words |
| 6 | Bedrooms and bath | Extra linens, hot water, hair dryer | 80 words |
| 7 to 10 | Local picks | Food, coffee, groceries, walks | 60 words each |
| 11 | Emergency info | Host phone, hospital, police | 50 words |
| 12 | Checkout steps | Simple checklist | 70 words |
Write as you would speak to a friend visiting your home. Short sentences, friendly commands and zero legal language. "Please keep voices low after 10 p.m." works better than "Guests shall refrain from excessive noise."
The Wi-Fi page is the most visited page in any welcome book. Give it its own spread, big type and almost no other text.
Network: CasaLuna_Guest Password: sunnyday2026 Router location: on the console by the front door Speed: around 300 Mbps, good for video calls
Add one line for troubleshooting: "If the connection drops, unplug the router for 10 seconds and plug it back in." This single sentence removes a large share of support messages.
| Bad password | Why it fails | Better choice |
|---|---|---|
| 8f#Qz!0lO | Letters look alike, symbols are hard to type | sunnyday2026 |
| Guest | Too short and easy to guess | bluehouse88 |
| Your phone number | Privacy risk | Random two-word phrase |
⚠️ Warning: Use a separate guest network if your router allows it. It keeps your own devices and smart home gear away from strangers.
Rules feel harsh when they are a list of bans. They feel fair when they come with a reason. Compare the two approaches.
| Cold version | Friendly version |
|---|---|
| No parties. | We love a quiet home. Gatherings of more than the booked guests are not allowed, so our neighbors can sleep. |
| No smoking. | Please smoke outside only, away from windows. An ashtray is on the balcony. |
| Checkout 11 a.m. | Checkout is at 11 a.m. so our cleaner can get the home ready for the next family. |
| No shoes inside. | Slippers are in the basket by the door, our floors say thank you. |
Mention the location of the fire extinguisher, first aid kit and the main water valve. Guests who know where these are react calmly if something goes wrong.
âś… Best practice: Keep house rules to one page. A rule buried on page nine is not a rule.
This is the section guests remember. Anyone can search a map, but only you know the baker who sells out by 9 a.m.
Three options per category beat twenty. Use a mini table for every group.
| Category | Place | Why you love it | Walk time |
|---|---|---|---|
| Breakfast | PanaderĂa Sol | Warm pastries, local coffee | 4 min |
| Dinner | Casa Olivo | Family recipes, quiet terrace | 9 min |
| Late night | Bar Faro | Open until 1 a.m., friendly staff | 6 min |
| Groceries | Mercado Verde | Fresh produce, open Sundays | 3 min |
| Pharmacy | Farmacia Central | Open 24 hours | 7 min |
Add a short box for each season: winter markets, summer festivals, rainy day ideas. A digital book lets you update this in minutes, which a printed binder never could.
Most "how does this work" questions come from the same five objects. Give each one a short card.
State where spare blankets, towels, toilet paper and a hair dryer are stored. Guests are shy about opening cupboards, so tell them they are welcome to.
You have three formats to pick from. Here is how they compare.
| Feature | Printed binder | Plain PDF | Flipbook |
|---|---|---|---|
| Update speed | Reprint needed | Re-send file | Instant, same link |
| Works on phones | No | Clumsy | Yes, mobile responsive |
| Embedded video or audio | No | No | Yes |
| QR code access | No | Possible | Yes |
| Password protection | No | Limited | Yes |
| Cost over time | Printing and wear | Low | Low |
| Feels premium | Sometimes | Rarely | Yes, page turn effect |
A flipbook keeps the charm of a book and the flexibility of a website. You send one link, and when your Wi-Fi password changes, every guest sees the new page.
Here is the full process from blank page to a shareable link.
If you manage a boutique property, the Hotel Brochure Designer offers a handy starting layout, and the Travel Guide Flipbook tool suits the local picks section.
đź’ˇ Pro tip: Analytics show whether guests open the Wi-Fi page or the local picks page most. Move the popular page earlier in the book.
A host with three downtown apartments builds one master template and swaps only the Wi-Fi page, the door code and the neighborhood picks. Unlimited flipbooks on the Standard plan make this affordable.
The cabin guide adds a page on wood stove safety, a trail map and a weather tip. Offline download matters here because cell service is weak.
This host includes a tide chart link, beach gear storage and a short audio clip welcoming families. Reviews started mentioning the "thoughtful book" within a month.
You already know what guests ask, because you answer it every week. Put those answers on twelve pages, add a few photos and a QR code, and your next check-in runs itself.
Ready to build yours? Get started for free on Flipbooks AI, browse all flipbook tools for more layouts, or compare pricing plans to pick the right fit for your portfolio of listings.
